Developing Social Skills 2020
Content by IMPOWRD
Module 1: Demonstrate Physical Intellect
“The visible interpretation of the mental state”
(How someone feels on the inside is reflected in their actions and attitudes)
Recognise high and low road reactions
Recognise emotional states of others and demonstrate appropriate behaviour
Analyse and identify facial expressions
Identify positive and negative dialogue
Discover personal explanatory style
Evaluate and utilise optimistic attitudes
Utilise critical thinking skills to evaluate set-backs
Action positive internal dialogue to overcome set-backs
Analyse social networks
Identify the importance of the five senses in creating personal boundaries
Recognise personal, social and emotional boundaries
Evaluate the benefit of creating personal boundaries
Choose happiness using gratitude and mindfulness.
Recognise and appreciate personal strengths
Module 2: Utilise Appropriate Business and Social Manners
“Recognise and exercise the rules of engagement in social, business and cultural environments while observing consideration for the individual”
Research the development of tribal behaviour in humans
Identify the origins of cultural practices
Recognise group rules and individual roles within the group structure
Analyse the validity of the stereotype
Identify behaviours associated with specific events within a culture
Differentiating Etiquette and Manners
Learn international cultural manners and accepted practices
Develop and apply cultural attunement
Apply the time/space/context concepts to a cultural situation
Identify the human grooming process
Apply appropriate introduction protocols
Analyse the structure of small talk
Recognise the benefits of small talk
Demonstrate confident social dining skills
Recognise and apply inclusive interactions
Module 3: Personal Presentation and Dress Codes
"Recognise that every situation has a dress code as part of the human group process”
Analyse the theory and purpose of the first impression
Analyse and utilise the principles of the successful first impression
Recognise the value of implementing a dress code when interacting in groups
Identify the three rules of personal presentation
Identify the four levels of the business casual dress code
Recognise a business dress code using identifying markers
Analyse the purpose and application of social dress codes
Identify dress codes for specific social events
Natalia Josephs